Effective Date

Effective Date: 20/04/2026

INTRODUCTION

K.O. Permits (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

When you fill out a form, request a quote, or schedule an appointment, we may collect:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Project details or service requests

Non-Personal Information

We may also collect data automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site

This helps us improve website performance and user experience.

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to inquiries and service requests
• Provide permit expediting services
• Schedule appointments
• Communicate with you regarding your project
• Improve our website and services
• Send updates or relevant service information (if applicable)

We do not sell or rent your personal information to third parties.

HOW WE SHARE YOUR INFORMATION

We may share your information only when necessary, including:

• With service providers (e.g., scheduling tools, email platforms)
• To comply with legal obligations
• To protect our business rights or prevent fraud

We only share information required to perform services.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Understand user behavior

You can disable cookies through your browser settings if preferred.

DATA SECURITY

We implement reasonable security measures to protect your personal information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take appropriate steps to protect your data.

THIRD-PARTY SERVICES

Our website may use third-party tools such as:

• Scheduling platforms (e.g., Calendly, Setmore)
• Email marketing services
• Analytics tools (e.g., Google Analytics)

These services may collect and process your data under their own privacy policies.

YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

• Access your personal information
• Request correction or deletion
• Opt out of communications
• Restrict or object to data processing

To exercise these rights, contact us using the information below.

DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

If you have questions about this Privacy Policy or your data, please contact:

K.O. Permits
Email: contact@kopermits.com
Phone: +1 (786) 600-2758